We often go elsewhere to celebrate family birthdays. The usual places in Pretoria that we enjoy going to for such special celebrations are Carlita’s Restaurant at The Hills Game Reserve Estate Clubhouse and Burning Arrow Spur Steak Ranch in Queenswood. It was, therefore, with great excitement that I noted that we would be meeting at Papachinos at Silverlakes, Pretoria East.

We had been to the Papachino branch in Fourways, Johannesburg and had a great experience. So even though it was my first time at the Silverlakes' Papachinos, I had great expectations. I was also pleasantly happy to note that this visit surpassed my expectations.

The food is nothing short of exceptional

We ordered pizzas, chicken with veggies and seafood, among other things. The joy of going out with family is that you can dig into other people's plates to taste their food too. The chicken was juicy and moist. The vegetables, especially the spinach, was the kind of delicious that you are tempted to ask for the recipe. It is so good, I am tempted to buy these spinach seeds (available from Amazon) and the ultimate guide to spinach recipes book (available from Amazon) so that I can grow and cook it myself to also enjoy at home. 

The cocktails were presented in such a way that you wanted to tuck in. The seafood and other food were plated so well. Don't even get me started on the pizza. It was among the very best that I have ever eaten. It was so good; a few days later my sister ordered another pizza from a different Papachino branch and it was just as good. I can't help, but thinking with such great food, 

Full-marks for the kiddie area (and play area staff member!)

What set this branch apart for me was that they had a great kiddie area and unlike any other establishment; I noted with astonishment how the staff member went into the "play area tubes" with the children. I had always wanted to go in those play tubes, especially with small toddlers. She invited me in and I joined in as she lovingly kept an eye on the children. 

It was also within close proximity. You can join in the playing or watch the little one playing nearby as you ate. This really tipped the scale in this establishment's favour. There was also some birthday singing and a complimentary ice-cream for the one celebrating their birthday. 

There is ample parking and one staff member even offered to take us a photo so that we could all be in the photo; which reminds me, perhaps it is time to invest in such an affordable cellphone tripod with a Bluetooth remote (available from Amazon). It is these kind gestures and amazing food that makes me most willing to return to this place. The food is delicious. The place warm.

Amazing and questionable customer service

My only issue was that at times, we often had to wait for more than expected to get the attention of the waiter. At times we had to lift our hands or politely nudge other waiters to ask for service. Perhaps it was because it was a rainy night or that they wanted to close, but somehow you felt like the attention was extremely divided. Either way, when we did get his attention, he was kind and tried his best.

Overall, I am extremely thrilled and somewhat disappointed with their customer service. The lady playing most passionately with the children and family picture offer from another staff member, however, makes me minor overlook the shortfalls. The food is very tasty, generous and hearty. The establishment has a family vibe to it. I would love to go back with my family to try out their other foods.

If you have been to Papachinos or know of a similar place, please leave a comment below.

Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.

Chicken and veggies from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.Chicken and veggies from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.

Saucy meal from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.Saucy meal from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.

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Delicious pizza from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.Delicious pizza from Papachinos at Silverlakes, Pretoria East. Photo by Phindiwe Nkosi.

 

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